Effective Date：【March 1, 2025】
Last Updated：【March 1, 2025】
Welcome to Vidu! These Terms of Service (hereinafter referred to as the “Terms”) govern your access to and use of the services provided by Vidu, including the Vidu website, related software applications, and associated online platforms (collectively, the “Services”).
These Terms form a legally binding agreement between you, the individual user (“you” or “your”), and Vidu Team (“we,” “us,” “our,” “the Company,” or “Vidu”).
Please read these Terms carefully. By accessing or using our Services, you confirm that you have read, understood, and agreed to these Terms in full. If you do not accept all the conditions outlined herein, please refrain from using our Services.
We reserve the right to modify, add, or remove portions of these Terms at our sole discretion. Any updates will be reflected in the “Last Updated” date. If the modifications materially impact your rights or obligations, we will use reasonable efforts to notify you. However, it is your responsibility to review these Terms periodically for updates. Your continued use of the Services after the publication of any revised Terms constitutes your acceptance of the changes.
You are solely responsible for obtaining and maintaining the necessary hardware, software, operating systems, and internet or telecommunications services required to access and use the Services. We do not provide or cover these costs. If you access the Services via a mobile device, your carrier may apply standard messaging, data, or other fees. We are not liable for any limitations, delays, or charges imposed by your carrier or internet service provider.
To use the Services, you must be at least 13 years old or the minimum age required in your country to provide consent. If you are under 18, you must obtain permission from your parent or legal guardian.
Certain features or functionalities may require you to register an account with us (“Account”). All information provided during Account creation must be accurate, current, and complete. You agree to update that information promptly after it changes. Your Account information will be held in accordance with our Privacy Policy.
You may register your Account using a valid third-party account ("Third-Party Account") from an app store or marketplace (e.g., Apple App Store, Google Play). By using a Third-Party Account, you authorize Vidu to access your Third-Party Account per its applicable terms. Your relationship with third-party service providers is governed solely by your agreements with them.
You are responsible for maintaining the confidentiality of your Account login information and for all activities under your Account. You must immediately notify us of any unauthorized use of your Account or security breaches. We are not liable for any loss or damage resulting from your failure to comply with these obligations.
Vidu Content. All content and materials made available through the Services, excluding User Content (as defined below), including but not limited to software, code, text, images, graphics, music, videos, animations, trademarks, logos, visual effects, and other proprietary information (collectively, “Vidu Content”), are owned exclusively by Vidu and/or its licensors and are protected by copyright, trademark, and other applicable intellectual property laws. Nothing in these Terms shall be construed as granting you any rights, title, or interest in or to Vidu Content. You may not copy, modify, distribute, transmit, publicly display, publicly perform, create derivative works of, or otherwise exploit any Vidu Content without our prior written consent. All rights not expressly granted herein are reserved by Vidu.
User Content. Vidu does not claim ownership of any content created, submitted, posted, or otherwise made available by you through the Services (“User Content”). You retain all rights to your User Content, subject to the license granted to Vidu as described below. You acknowledge and agree that:
You are solely responsible for your User Content and any consequences arising from its submission, publication, or use within the Services.
Vidu has the right (but not the obligation) to review, monitor, remove, or restrict access to any User Content at its sole discretion, including but not limited to content that violates these Terms, infringes intellectual property rights, or is otherwise unlawful or objectionable.
You understand that by using the Services, you may be exposed to User Content that is inaccurate, offensive, inappropriate, or otherwise unsuitable, and Vidu shall not be liable for any damages arising from such content.
Vidu assumes no responsibility for User Content posted, transmitted, or otherwise made available by any user or third party through the Services, nor does it endorse any opinions expressed therein.
License to Vidu. By submitting, posting, displaying, or otherwise making available any User Content through the Services, you grant Vidu and its affiliates a worldwide, royalty-free, sublicensable, transferable, perpetual, irrevocable, and non-exclusive license to use, reproduce, modify, adapt, publish, translate, distribute, publicly perform, publicly display, create derivative works of, and otherwise exploit such User Content in any form, medium, or technology, whether now known or hereafter developed. This includes, but is not limited to: (i) The right to use User Content to improve and develop Vidu’s existing and future products, including artificial intelligence training. (ii) The right to publish, edit, translate, or distribute User Content for operational, promotional, or commercial purposes. You represent and warrant that you have all necessary rights and permissions to grant the above license to Vidu, and that your User Content does not infringe any third-party rights or violate any laws.
Limited License to User. Subject to your compliance with these Terms, Vidu grants you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use Vidu and Vidu Content for personal, non-commercial purposes, for paid users, this license extends to commercial use. Any unauthorized use of the Services or Vidu Content may result in the termination of this license.
Paid Services. Certain features, content, or functionalities within Vidu may be offered as premium services requiring a fee (“Paid Services”), typically available through in-app purchases. Upon successful completion of an in-app purchase, the Paid Services are made available to you, and our contractual obligation is deemed fulfilled. Paid Services are provided on an “as-is” basis, and unless otherwise required by applicable law, they are non-refundable and non-transferable. Unless explicitly stated otherwise, Paid Services are one-time purchases and do not entitle you to ongoing access, updates, or additional features beyond what was initially provided. We reserve the right to discontinue, modify, or replace Paid Services at our sole discretion without liability to you.
Subscription Services.
You may choose to access certain Paid Services through a subscription model (“Subscription”), which may be offered on a monthly, or annual basis. Subscription fees are billed in advance and automatically renewed at the end of each billing cycle unless you cancel your Subscription before the renewal date. By purchasing a Subscription, you authorize us (or the applicable third-party platform, such as the Apple App Store or Google Play) to charge the relevant subscription fees to your designated payment method. Failure to cancel your Subscription before renewal will result in automatic charges for the next billing cycle, which are non-refundable.
You may cancel or manage your Subscription at any time through the subscription settings of the platform where you originally subscribed. The cancellation process may vary depending on the platform you used for your purchase:
For Apple App Store users. Go to Settings > [Your Name] > Subscriptions on your Apple device, select the Vidu subscription, and tap Cancel Subscription.
For Google Play users. Open the Google Play Store, go to Menu >Payments & Subscriptions, select the Vidu subscription, and tap Cancel Subscription.
For other platforms or payment providers. Please refer to the subscription management section of the respective platform or contact their customer support for detailed instructions on how to cancel.
Cancellation will take effect at the end of the current billing cycle, and you will continue to have access to the Subscription benefits until that time. Subscription fees for the current billing cycle are non-refundable, and cancellation does not entitle you to a refund or credit for any unused portion of the Subscription period.
We may offer free trials, promotional discounts, or introductory pricing at our discretion. If you receive a trial or promotional offer, you agree that, unless you cancel before the end of the trial or promotional period, your Subscription will automatically convert to a paid Subscription at the standard rate applicable at the time of renewal.
Modification, Termination, and Refunds. We reserve the right to modify, suspend, or discontinue any aspect of the Paid Services or Subscription offerings at any time, including pricing, features, or availability, without liability to you. Any changes to Subscription pricing will take effect at the next billing cycle, and you will be notified in advance if required by law.All payments are final and non-refundable, except where required by applicable law or explicitly stated by us. If you experience billing issues or require a refund, please directly contact the third-party platform (e.g., Apple App Store or Google Play) through which the purchase was made, as we do not have control over their billing policies.
Respect for Copyright: At Vidu, we uphold the intellectual property rights of copyright holders and comply with all applicable laws concerning copyright infringement. If you believe that any User Content uploaded, downloaded, or made available on Vidu infringes your copyright, you may submit a written notice to our designated copyright agent requesting the removal of such infringing content**.**
DMCA Notice for U.S. Users: In accordance with the Digital Millennium Copyright Act (17 U.S.C. § 512) ("DMCA"), U.S. users who wish to notify us of a claim of copyright infringement must submit a notice (the "DMCA Notice") that includes the following information. Please ensure that your DMCA Notice complies fully with these requirements; failure to do so may result in the notice being deemed invalid, and we will not take action**:**
Signature: A physical or electronic signature of the copyright owner or the authorized representative of the copyright owner whose exclusive rights are allegedly infringed.
Identification of the Infringed Work: A description of the copyrighted work that is allegedly infringed, or if multiple works are involved, a representative list of those works.
Identification of the Infringing Content: A description of the User Content claimed to be infringing, along with sufficient information for us to locate the content on the Platform, including specific URLs where the infringing content can be found.
Contact Information: Your full contact details, including your name, email address, postal address, and telephone number.
Good Faith Belief: A statement that you have a good faith belief that the use of the copyrighted work in the manner complained of is not authorized by you, the copyright owner, or the law.
Accuracy Statement: A statement made under penalty of perjury that the information provided in the notice is accurate, and that you are the copyright owner or authorized to act on their behalf.
Copyright Infringement for Non-U.S. Users: For users outside the United States, the process for submitting a copyright infringement notice will be governed by the applicable copyright laws of the relevant jurisdiction. We will comply with these laws and may implement similar protective measures in other jurisdictions. In such cases, we may remove infringing content in accordance with applicable law.
Content Removal and Legal Compliance: We may review User Content on Vidu but cannot guarantee that all content will fully comply with copyright requirements. Upon receiving a valid notice of infringement in accordance with applicable laws, we will take appropriate action, including but not limited to removing the infringing content or disabling access to it. We will fulfill our obligations under the relevant legal framework and strive to ensure that the process is compliant and fair. However, you agree that we will not be held liable for any copyright disputes arising from content uploaded or generated by you or other users.
Material Misrepresentation Warning: Please be advised that knowingly making a material misrepresentation in a copyright infringement notice may expose you to legal liability, including potential damages, attorney's fees, and costs, under applicable law.
Copyright Agent: Our designated copyright agent for receiving infringement notices is: E-mail address: 【ip@shengshu.ai】
Certain Services may include or provide access to content, data, information, applications, features, or materials from third parties (“Third-Party Materials”), offer links to third-party websites, or allow the use of third-party services. If you use any Third-Party Materials or services through our Services (including those offered jointly with third parties), the third party's terms will govern your relationship with them.
Vidu and its affiliates are not responsible for or liable for any third-party terms or actions taken under those terms. By using the Services, you acknowledge that Vidu does not evaluate or verify the content, accuracy, completeness, legality, or quality of Third-Party Materials, services, or websites. We do not endorse, warrant, or assume any liability for third-party services, Third-Party Materials, or linked websites.
These Terms shall continue to apply to you until your Account is terminated by either you or Vidu. However, you acknowledge and agree that the perpetual license granted by you in relation to the User Content, is irrevocable and will therefore continue after expiry or termination of your Account and your discontinuation of using the Services for any reason.
We may terminate your Account or suspend your access to the Services at any time, including in the event of your actual or suspected unauthorized use of the Services, or non-compliance with these Terms. If you or Vidu terminate your Account, or if we suspend your access to the Services, you agree that we shall have no liability or responsibility to you and we will not refund any amounts that you have already paid, to the fullest extent permitted under applicable law.
Any provision of these Terms which, either by its terms or to give effect to its meaning, must survive, and such other provisions which expressly, or by their nature, are intended to survive termination shall survive the expiration or termination of these Terms.
The Services and Vidu Content are provided “as is,” “as available” and “with all faults.” We make no representations or warranties, whether express, implied, or statutory, regarding the Services, Vidu Content, any conduct or content of any user on the Services, or the security associated with the transmission of information to Vidu or via the Services. Without limiting the foregoing, we specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose, and non-infringement. We do not warrant or guarantee that the Services are accurate, reliable, or correct; that the Services will meet your requirements; that the Services will be available at any particular time or location, uninterrupted, error-free, without defect, or secure; that User Content marked as private will not become public; that any defects or errors will be corrected; or that the Services are free of viruses or other harmful components.
To the fullest extent permitted by law, Vidu and its affiliates, licensors, officers, directors, employees, and agents (“Vidu Parties”) are not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, goodwill, or other intangible losses, arising from your use or inability to use the Services; third-party conduct or content on the Services; any content obtained from the Services; or unauthorized access to your transmissions or content. In no event shall Vidu Parties’ total liability exceed the greater of $100 or the amount you paid Vidu in the past 12 months for the relevant Services. These limitations apply regardless of the legal theory, even if a remedy fails its essential purpose.
You agree to indemnify and hold harmless Vidu Parties from any claims, damages, losses, or expenses (including reasonable attorney fees) arising from your use of the Services, content you upload or create, or any violation of these terms or applicable law. This does not apply to claims resulting directly from Vidu Parties’ actions or omissions.
Given that the Services are based on generative artificial intelligence technology, you acknowledge and agree that due to the nature of generative AI, the generated content may not be unique, and other users may generate similar or identical content using the Services. Additionally, as artificial intelligence and machine learning are rapidly evolving fields, although we are committed to continuously improving the accuracy, reliability, security, and utility of the Services, the probabilistic nature of machine learning means that generated content may contain errors or discrepancies and may not accurately reflect real persons, places, or facts. Users understand and accept that generated content may not always be accurate, and it should not be relied upon as the sole source of facts, information, or professional advice. Furthermore, the Services may generate incomplete, incorrect, or potentially offensive content. Such content does not reflect the views or positions of the Company. Users are advised to carefully assess any generated content and assume all risks and responsibilities associated with using or relying on such content.
Privacy Policy. Please refer to our Privacy Policy, which is incorporated by reference into these Terms, and which explains how we collect, use, and disclose information that pertains to your privacy. By accessing or using the Services, you acknowledge and agree to the terms of the Privacy Policy.
Force Majeure. We will not be liable hereunder by reason of any failure or delay in the performance of its obligations hereunder on account of events beyond its reasonable control, which may include, without limitation, denial-of-service attacks, strikes, shortages, riots, insurrection, fires, flood, storm, explosions, acts of God, war, terrorism, governmental action, labor conditions, earthquakes, material shortages, extraordinary Internet congestion or extraordinary connectivity issues experienced by telecommunications providers and unrelated to our infrastructure or connectivity to the Internet, or failure at our co-location facility, (each a "Force Majeure Event"). Upon the occurrence of a Force Majeure Event, we will be excused from any further performance of its obligations affected by the Force Majeure Event for so long as the event continues.
Severability. If any part of these Terms is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect.
No Assignment. You will not assign these Terms or assign any rights or delegate any obligations hereunder, in whole or in part, whether voluntarily or by operation of law, without our prior written consent. Any purported assignment or delegation by you without our appropriate prior written consent will be null and void.
Governing Law and Jurisdiction. These Terms, including any disputes, controversies, or claims arising out of or in connection with them, shall be governed by and construed in accordance with the laws of Hong Kong, excluding any principles of conflicts of law that would result in the application of the laws of another jurisdiction. All disputes arising out of or relating to these Terms shall be finally and exclusively resolved by binding arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) in accordance with its arbitration rules in effect at the time of the arbitration. The arbitration shall be conducted by one or more arbitrators appointed pursuant to those rules, and the arbitral award shall be final and binding on the parties.
Language. These Terms are written in English and may be translated into multiple languages for convenience. We strive to ensure that translations are as accurate as possible. However, in the event of any discrepancies or inconsistencies, the English version of the Terms shall prevail. You acknowledge and agree that English shall be the governing language for interpreting and enforcing the Terms.
Contact Information. For any inquiries or concerns regarding these Terms or the services provided, please contact us at: Email: support@vidu.com